KiteBack office

In force from 11 September 2026

Privacy

This covers this website: what it collects, why, who else sees it, and how to stop it. It is written against what the site actually does, so it is short — a marketing site that stores nothing does not need ten pages to say so.

Your choices

These take effect on this browser immediately. Nothing here needs an account or an email.

Product analytics and session replay

Which pages are read and where people stop, so this site can be made better. Every form field is masked in a replay, so what you type is never in one.

Reading this browser’s setting…

Two things this switch does not govern, both described below: the note of your visit sent to our team, and RB2B’s identification of who is visiting. They run for every visitor.

What this site collects

What you type into a form

Your name, work email, company, how many locations you run, what you are asking about, and any note you add.

Why
So a person can reply to you.
Where it goes
Sent to our team’s Slack. This website has no database and stores none of it.

How you arrived

The page you first landed on, the page the form was on, the site that referred you, and any campaign parameters or ad-click identifiers in the link you clicked. Your browser keeps the first page for the length of the visit.

Why
So we know which pages and which advertisements are worth keeping. When a conversation turns into a customer, we may report that click back to the ad platform it came from; we run no advertising pixel on this site.
Where it goes
In the note of your visit (below), attached to any form you send, and counted in our analytics if you accept.

That you visited

When you arrive, one message tells our team the page you landed on, where you came from, any campaign in the link, your device and browser type, and — looked up from your IP address — your approximate city and the network you are on, which on an office connection is often your company.

Why
So we know who is looking at Kite, including people who never fill in a form.
Where it goes
Our team’s Slack, once per visit, whatever you choose on the cookie notice. It sets no cookie. Your IP address is sent to IPinfo for the lookup and is not in the message.

What you did on the page

Pages viewed, buttons clicked, and a replay of the page as you used it — with every form field masked, so what you typed is not in the recording.

Why
Reading where people stop is the only way a site this small can be improved honestly.
Where it goes
PostHog, unless you decline on the cookie notice or switch it off above. Declining stops it at once, and nothing more is recorded.

Who you are, when it can be told

RB2B, a visitor-identification service, reads your IP address, your device and browser type and cookies it sets, and matches them against records it already holds of people and companies in the United States. When it finds a match it tells us your name, job title, company, work email and LinkedIn profile — even if you never fill in a form.

Why
So we know which operators are looking at Kite, and a person can get in touch.
Where it goes
RB2B, on every visit, whatever you choose on the cookie notice or the panel above — like the note of your visit. What it finds is shown to our team in RB2B.

Your IP address and email, briefly

Our server holds your IP address for a few minutes to stop one machine flooding the form, and your email for an hour to stop duplicates.

Why
Rate limiting. Without it the form is a spam relay.
Where it goes
Held in memory and cleared on restart, and sent once per visit to IPinfo for the location lookup above. Our host’s ordinary server logs also record IP addresses, and our analytics is set to discard them.

There is no other collection. This site has no account, no login and no database of its own — the only way your details reach us is a form you chose to fill in.

Who else handles it

six companies, each doing one job on our instructions. RB2B brings records of its own to the job, which is how it does it; none of the others is free to use your details for their own purposes.

  • Our hosting providerServes every page from the United States and keeps ordinary server logs. Named on request.
  • PostHogProduct analytics and session replay. Unless you decline.
  • RB2BVisitor identification: matches a visit against its own records to tell us who is looking. Runs for every visitor.
  • SlackWhere a submitted form, and the note of each visit, arrives so a person can read it.
  • IPinfoTurns an IP address into an approximate city and network for the note of a visit. Receives the address only.
  • Cal.comLoads only if you open the booking page, and only to show a calendar and take a booking.

What this site does not do

  • No advertising or retargeting pixel. There is no Google Ads tag, no Meta pixel and no tag manager on this site.
  • We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
  • No advertising profile is built about you here, and nothing on this site follows you to other websites. Visitor identification works the other way round: RB2B matches you against records it already holds.
  • Fonts are served from this site, not from Google, so loading a page tells no font provider you were here.
  • No newsletter, no drip sequence, no list you were added to for filling in a form. One person replies.

Cookies and what is kept in your browser

This site sets no advertising cookies. What it keeps in your browser is small and stays there: your cookie choice, which the panel above can change at any time. Unless you decline, PostHog sets its own cookie to recognise the same browser between visits. RB2B sets its own on every visit, and reads it on other sites that use it. Clearing your site data removes all of it, and the site works the same afterwards.

Your rights, and how to use them

Wherever you live, you can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted — including the Slack message a form created, anything analytics recorded and any match RB2B made. Write to hello@kitebo.com and we will answer within thirty days. You do not need an account, a form, or a reason, and asking costs you nothing and changes nothing else.

We honour Global Privacy Control. If your browser or an extension sends that signal, we treat it as a no from the first page you open: you are not asked, and no analytics cookie or session replay runs. The note of your visit and the visitor identification described above still run; neither is analytics, and the note is not sold or shared.

If you are already a Kite customer

This page is about the website. The books, documents and bank data inside the Kite product are covered by your customer agreement and the data protection terms attached to it, which say who may see your data, where it is held, and what happens to it when you leave. Ask hello@kitebo.com for the current list of the companies we use to run the service, and it will be sent to you.

Changes

If this changes, the date at the top changes with it. We will not quietly start collecting something this page says we do not — if that day comes, the page says so before it happens.

Questions about anything on this page go to hello@kitebo.com.